the staff were really helpful and attentive with any request.

What a very friendly and attentive stuff. Spacious room with climate control, a private safe and multi-channel television for an absolutely amazing stay: )

I had a fantastic stay in Eilat with breathtaking views of the sea from this hotel located on a beautiful mountain. The cleanliness of the hotel facilities was impressive, and the staff went above and beyond to ensure my comfort. The breakfast provided was delicious, with fresh and tasty products. Additionally, the hotel's location was ideal, away from the crowded city center but within easy walking distance to a stunning beach.

Everything was spot on.

The lush gardens at Herbert Samuel Royal Shangri-La were absolutely stunning. I loved strolling through them and taking in the beautiful tropical scenery. The staff was friendly and helpful, always ensuring that my stay was enjoyable. The location was perfect - peaceful and away from the hustle and bustle, yet still close enough to the beach and nightlife activities. The food was delicious and plentiful, with a wide variety of options. The swimming pools were clean and inviting, providing a refreshing escape from the heat. I highly recommend this hotel for a relaxing and enjoyable vacation experience.

The hotel offered a great food lounge with fresh products. The view from the hotel of the Red Sea and mountains was absolutely stunning. the hotel was in a quiet location but still close to key attractions. We enjoyed the friendly staff who frequently checked to make sure we were comfortable.

The rooms and facilities were old and outdated. the service was inconsistent and not up to standard.

The hotel is nestled in a green oasis on a beautiful mountain with amazing views of the sea. It is located near the south beach and close to dive sights. The hotel facilities are top-notch, with pretty gardens and a luxurious lounge. The staff at the hotel are extremely friendly and supportive, providing excellent service. The breakfast offered at the hotel is delicious and well-prepared.

No complaints.

The staff at Herbert Samuel Royal Shangri-La was exceptional! They were always friendly and eager to assist us during our stay. We were constantly checked on to ensure our satisfaction and any concerns we had were promptly addressed. The food in the lounge was delicious, with fresh ingredients and a wide variety of options to choose from. The hotel's quiet and serene atmosphere allowed for a peaceful and relaxing experience. The breathtaking views of the Red Sea and mountains added to the overall charm of the hotel. We had a wonderful experience and would love to return.

Set in the hilltops amidst stunning views of the sea, the hotel is surrounded by lush tropical gardens creating a serene atmosphere. The rooms are spacious and comfortable, with great views of the coral reef and the sea. The breakfast is top-notch, with plenty of options to choose from. The pool area offers a relaxing ambiance and a snack bar.

The hotel lacks a restaurant for evening meals, and guests have to settle for the one decent restaurant within some distance.

We enjoyed our romantic escape in a hotel that was away from the busy hub, settled in a beautiful green oasis. The hotel had a picturesque view of the mountains and it was relaxing. The swimming pools, small sauna, and gym were great facilities that we loved. We also appreciated the fact that most rooms had balconies and we didn't have to get out of bed to switch off the lights. Moreover, breakfast was awesome, a buffet with a great selection of food, and there was indoor seating or outdoor by one of the pools. We didn't have to pay for the snack bar during the day and most staff spoke basic English.

Our room was clean, but we noticed that some of the facilities were old with lots of stains and broken things. Additionally, our hotel was located on a hill which meant we had to take a bus ride to the main center part of town and then a tuk-tuk ride if we wanted to go somewhere else.

I had an amazing stay at this hotel perched on a cliff with breathtaking views. The villa with a private pool made my experience even more incredible. The breakfast was delicious and the staff was very kind and helpful. The location, nestled in a beautiful green oasis on a mountain with stunning sea views, was perfect. The hotel facilities and cleanliness were top-notch.

Friendly staff, attentive service, delicious food, tranquil atmosphere, breathtaking views of the Red Sea and mountains.

Beautiful tranquil location, friendly staff, good food quality, stunning views, green oasis, nested rooms in a forest.

Nothing not too like.

The hotel is situated in a peaceful location on a hill, offering a serene atmosphere away from the busy city center. It provides easy access to dive sites and is close to the beautiful beaches of south Eilat. Guests can enjoy breathtaking views of the Red Sea and Jordan's coast. The rooms are clean and well-maintained with comfortable beds and a good range of breakfast options. The hotel also has a dedicated lounge with friendly staff.

The facilities and some aspects of the hotel could benefit from renovation and improvement.

Tropical gardens, friendly staff, great food, clean pools, beautiful view.

Nothing that I didn't like.

Friendly staff, helpful service, great breakfast, beautiful views, relaxing location.

Nothing for me.